Privacy policy

We try to keep things simple. When you use SmileAgain Match, we collect contact details and a short note only.

This may include:
- Your name
- Your phone number
- Your email address, if you choose to share it
- Your city, ZIP code, or general area
- A short message about what kind of help you are looking for

We do this so we can respond to you and help match you with a participating provider in your area.

SmileAgain Match is not a dentist, denturist, dental clinic, or provider. A denturist is a licensed professional in some states who makes and fits dentures. We do not provide dental care, diagnosis, or treatment.

We use the limited information you share to help with free matching and basic customer support.

We may use your information to:
- Contact you about your request
- Help identify participating providers near you
- Share your contact details and short note with a participating provider so they can contact you
- Improve how our website and matching service work
- Send service-related messages about your request

Participating providers pay a flat fee to take part in the network. Matching is free to you.

SmileAgain Match does not guarantee that you will choose a provider, receive care, get a certain price, or have any specific outcome. Any provider you speak with will explain their own services, timing, and costs.

Our match form is designed to avoid sensitive details. We do not ask for medical history.

We do not ask for:
- Medical history
- Health conditions
- Medications
- Insurance ID numbers
- Social Security numbers
- Immigration status
- Payment card details in the match form

Please do not include private health details in your short note. If a licensed provider needs health information later, they can explain what they need and why.

We also do not give dental or medical advice. If you want to learn about denture terms, you can visit our services and guides pages for general education.

You choose whether to share your contact details with us. If you do, you can also ask us to update or stop using that information for matching.

You may:
- Ask what contact details we have from your request
- Ask us to correct your contact details if something is wrong
- Ask us to stop contacting you
- Ask us to delete the contact details you shared, unless we need to keep limited records for legal or business reasons

If a participating provider contacts you and you no longer want to hear from them, you can tell them directly as well.

You can learn more about how matching works on our Get Matched page.

We take reasonable steps to protect the limited information you share. No website or message system can promise perfect security, but we work to handle your information carefully.

Our website may also collect basic website data, such as general device or browser information, to help the site function and improve performance. This kind of information is used in a general way and is not the same as dental or medical information.

If you have a privacy question, want to update your contact details, or want us to delete your request information, please contact us through our website contact options.

SmileAgain Match is an educational and matching service only. We are not a dental provider, and we do not give guarantees about care, fit, comfort, timing, or cost.